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Policies | Terms | Rules | Conditions

Mad Skillz Soccer Policies and Procedures

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Players

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  • Must be in proper uniform - Mad Skillz shirt or Anthem Apparel shirt

  • Must arrive to your session on time if not, text or email if you are going to be late

  • Must check in using the Ipad

  • No cell phone use allowed during training

  • Do not interfere with the integrity of the training session (talking while coach is coaching)

  • Must wear a mask to enter and exit the facility

  • No rude or disrespectful comments allowed at all.

  • Must turn in all assigned tasks or trackers  in a timely manner, failure to do so may result in fitness or cardio .

  • Absolutely No Bullying. You may be removed from the program without any refunds.

  • Foul language is 0 tolerance and grounds for removal without refund.

  • Must wear proper training gear. No cleats allowed.

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Parents

 

  • NO SPECTATORS ALLOWED *Unless permitted by the owner

  • No speaking to other players (unless it’s positive and you know them)

  • Drop off and pick up on time

  • Turn off CAR ENGINE when parked in the front 

  • No Coaching from the sidelines 0 tolerance (you will be asked to leave) if it continues you will not be allowed inside the facility anymore.

  • No food allowed inside (water is okay)

  • Do NOT approach the trainer during a training session

  • Do NOT interrupt trainings by approaching the coach or players during class

  • No kids allowed inside the training facility during training sessions unless they are in that session

  • No chairs allowed inside of the facility 

  • No recording of training sessions without written permission

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TERMS AND CONDITIONS
 

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  • Makeup training is NOT guaranteed, we will try our best to find a makeup for your athlete as long as you provide us with 48 hours notice of not being able to attend a session. You have one week to schedule the makeup.

  • Make-ups must be scheduled at the same time as the notice of absence for it to be valid (you have 1 week to schedule the make up)

  • Same day scheduling is NOT allowed however, in some cases we may be able to override this policy.

  • Late payments or missed payments If your payment is not processed due to a card error there will be a $25 fee each time your card is declined. There will be a late fee of $25 for payments not processed by the 5th of each month.

  • Unlimited memberships: Players that hold an unlimited membership are allowed to train as much and as many days as they can. However, you must be scheduled and can’t just show up. There are NO DROP INS allowed. 

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Camps and Clinics

  • Camps/Clinics IF you have a membership that comes with camps and clinics you MUST sign up for it on our website. 

  • Winter Camps, Summer Camps, Spring Break Camps are included in Unlimited Passes.

  • Annual Passes cover two camps per year (fall camps not included)

  • Fall Camps and Clinics are NOT included in Unlimited or Annual Passes.

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Schedule Request

  • Private Lesson requests: Must be made at least 30 days in advance.

  • Sessions are NOT transferable. 

  • If your player will be late please let us know as we have our sessions planned ahead of time.

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Payments

  • All invoices are due upon receipt. 

  • Payment options are available but must be set up directly with our administrative assistant.

  • Players are NOT allowed to be dropped off unattended if they do not have a training session

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  • Memberships cannot be combined with any other offers.

  • They can not be shared with family members. Each player/student must register individually. No sibling discount.

  • Recovery Room and Study Room have a limit of 1 hour each.

  • Must have a 6 month commitment when using AutoPay.

  • Please be aware a $65 cancellation fee will be applied if you cancel any training session, recovery, or study room appointment, less than 24 hours before it begins. (If a player is ill or injured this cancellation does not apply)

  • Once payment is processed on the account, Mad Skillz cannot issue a refund. 

    No Suspending/Freezing accounts.

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Refund Policy

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There are NO refunds allowed for pre-purchased training sessions or passes. In some cases (medical injury with documentation) a partial refund may be approved for players that are moving out of the geographical area. All camps and clinics are FINAL sale No refunds. 

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